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SUPPORT / Operations & Marketing
Connect user problems with the product team.
Data pending
This profile is still in progress. Some source notes may appear below, but they are limited records rather than a complete mapping for this role. Missing fields will not be inferred.
Back to all rolesOccupation records
Chinese records preserve names such as Call Centre Service Agent, Customer Service Administrator, and After-sales Service Administrator. Call Centre Service Agent has a 2021 national occupational skills standard; the Customer Service Administrator code comes from a Jiangsu provincial HR directory (B); After-sales Service Administrator is a trade added in 2024. No direct occupation match for Technical Support was found; ICT Network Operations Administrator is related only. The global WEF indicator uses ICT Operations and User Support Technicians as a proxy.
China · Occupation classification / mapping · A
ICT Network Operations Administrator
Classification code · 4-04-04-01.
中国就业网（人社部）China · Occupation classification / mapping · A
Call Centre Service Agent
Classification code · 4-04-05-03.
人力资源社会保障部办公厅 工业和信息化部办公厅（中国就业网）China · Occupation classification / mapping · B
Customer Service Administrator
Classification code · 4-07-02-03.
江苏省人力资源和社会保障厅China · Official trade listing · A
After-sales Service Administrator
Trade under Marketing Personnel (4-01-02-01), added 2024.
人力资源社会保障部办公厅 市场监管总局办公厅 国家统计局办公室（中国政府网）United States · Proxy occupation · A
Customer Service Representatives
Median annual pay： US$44,770
2025 median (P50) · USD/year
O*NET OnLine（美国劳工部资助） · 43-4051.00 Customer Service Representatives
United States · Proxy occupation · A
Customer Service Representatives
Projected growth / sample change： Decline (-1% or lower)
2025–2035 projected growth band
O*NET OnLine（美国劳工部资助） · 43-4051.00 Customer Service Representatives
Global · Proxy occupation · B
ICT Operations and User Support Technicians
List position / share of job postings： #33
WEF Future of Jobs Report, Figure 2.3 · 2025–2030 list position
Report list position; no in-chart percentage is shown.
World Economic Forum · The Future of Jobs Report 2025 (PDF)
Paper coverage
Paper-category coverage for this role is pending this round, so no role–paper links are shown. A shared category alone is not evidence of a role link.